Customer experience analytics company
ForeSee released its eighth annual holiday online satisfaction report this morning, which rates the top e-retailer websites in 2012. This year's newly expanded list puts Amazon.com again at the top, while Apple, Dell, and JCPenney.com all slid down in customer rankings.
Source: http://feedproxy.google.com/~r/Techcrunch/~3/HigNSy7uBGY/
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